Combine Live Chat and Phone for Better Customer Connections

Build trust and deliver exceptional service by giving your customers multiple ways to connect—anytime, anywhere.

Meet Customers
Where They Are

Customers expect options. Live Chat and Phone give them the flexibility to choose how they reach you—instantly, reliably, and conveniently.

Add Live Chat
and Phone

Offer flexible options for customers to reach you, based on their preferences.

Quick transfer from chat to call

Easily escalate complex issues from live chat to phone calls without losing context.

Interactions on
one platform

Manage chat and phone communications together in a unified interface.

Benefits of Offering
Both Live Chat and Phone

Streamline communication, boost efficiency, and make every interaction count.

Choice and Flexibility

Customers can choose how to engage—whether it's a quick chat or a personal call—depending on their needs.

Enhanced Efficiency

Reduce call volumes for simple inquiries with chat, while reserving phone support for critical needs.

Seamless Escalation

Transition complex issues from chat to phone without losing context for smoother resolutions.

Round-the-Clock Support

With live chat and AI bots, ensure 24/7 availability for customers, even outside business hours.

Relationship Building

Combine the immediacy of chat with the personalization of calls to build stronger customer relationships.

Stay Connected Across All Devices

Whether on desktop or mobile, give your team and your customers the freedom to communicate without limits.

Mobile App Support:

Keep your team connected on the go.

Cross-Channel Notifications

Ensure no customer query is missed, no matter where it's coming from.

Scalable Solutions:

Adapt your communication tools as your business grows.

Get Started in Minutes

Setting up Live Chat and Phone for your business is simple.

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Choose Your Package: Select the plan that works for your business needs.

Customize Your Channels: Activate live chat, phone numbers, and automations directly from your dashboard.

Connect with Customers: Start building stronger customer relationships right away.

Simplify Management with One Powerful Platform

Manage every customer conversation—whether by chat or phone—on an intuitive interface.

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